Customer Experience Associate | Flexible Shifts & Benefits

Wawa, Inc

Lexington Park (MD)

On-site

USD 21,000 - 28,000

Full time

14 days+
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Benefits offered by this job

ESOP
Tuition Reimbursement
401(k) Plan
Medical/Dental/Prescription Coverage
Flexible Spending Accounts
Employee Assistance & Wellness
Employee Credit Union
Paid Time Off
Employee Resource Groups

Job summary

Wawa, Inc. is hiring a Customer Service Associate who greets customers and prepares items such as breakfast, sandwiches, beverages, and pizzas. You will operate the register, manage payments, and support fuel and gift card activities while ensuring a clean, inviting store.

The role emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment, with strong adherence to safety and store standards.

Qualifications

  • Excellent communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask.
  • Must be 16+ years old with reliable transportation.
  • Enjoy working in a team environment.

Responsibilities

  • Greet and engage with customers to meet their needs quickly and courteously.
  • Prepare food items and keep coffee station clean and organized.
  • Operate the cash register and handle payments; activate fuel and gift cards.
  • Assist with lottery and ID verification for age-restricted products.
  • Keep stores well-stocked, clean, and inviting; follow policies and guidelines.
  • Perform store housekeeping duties (cleaning, dusting, sweeping, mopping, trash) and more.

Skills

Customer service
Communication
Multitasking
Teamwork

Job description

Wawa, Inc. is hiring a Customer Service Associate who greets customers and prepares items such as breakfast, sandwiches, beverages, and pizzas. You will operate the register, manage payments, and support fuel and gift card activities while ensuring a clean, inviting store.

The role emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment, with strong adherence to safety and store standards.

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