Customer Experience Associate — Flexible Schedule & Growth

Walgreens; Town of Florida (NY); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a Customer Experience professional to engage customers, answer questions, and resolve issues while delivering friendly, efficient service.

The role involves assisting with product recommendations, operating the register, processing purchases and returns, and maintaining clean, well-merchandised shelves. It also includes supporting photo area services and digital order pickup, with adherence to store policies and asset protection.

Qualifications

• Fluent in reading, writing, and speaking English (except Puerto Rico)
• Willingness to work flexible schedule including evenings and weekend hours
• Six months retail experience preferred
• Prior Walgreens experience preferred

Responsibilities

• Greet customers, assist with products and services, resolve issues to ensure a positive experience
• Process purchases, returns, exchanges, refunds, and voids as needed
• Maintain clean, stocked shelves and merchandise displays
• Support photo area services and digital pickup orders
• Adhere to store policies, asset protection procedures, and teamwork with coworkers

Skills

Customer service

Cash handling

Retail merchandising

English fluency

Job description

Walgreens is seeking a Customer Experience professional to engage customers, answer questions, and resolve issues while delivering friendly, efficient service.

The role involves assisting with product recommendations, operating the register, processing purchases and returns, and maintaining clean, well-merchandised shelves. It also includes supporting photo area services and digital order pickup, with adherence to store policies and asset protection.