Customer Experience Associate - Flexible Schedule

Walgreens Co.; Plainfield (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Plainfield, IL is seeking a Customer Experience Associate to deliver a distinctive customer experience by greeting customers, offering help with products and services, and processing transactions at the register.

You will engage customers, resolve issues, keep displays neat, restock shelves, and follow store procedures. Prior retail experience and flexibility to work evenings/weekends are preferred; training and ongoing support are provided.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides courteous, friendly, fast, and efficient service at the register.
• Recommends items for sale and assists with stock rotation and restocking.
• Keeps counters and shelves clean and well merchandised; checks in and prices merchandise as directed.
• Implements asset protection procedures to minimize loss and ensures compliance with laws regarding regulated products.
• Assists with photo area services and web pick-up responsibilities.
• Assists with exterior and interior maintenance and adheres to company policies.

Skills

Customer service

Cash handling

Sales assistance

Inventory management

Store operations knowledge

Tools

POS system knowledge

Job description

Walgreens Co. in Plainfield, IL is seeking a Customer Experience Associate to deliver a distinctive customer experience by greeting customers, offering help with products and services, and processing transactions at the register.

You will engage customers, resolve issues, keep displays neat, restock shelves, and follow store procedures. Prior retail experience and flexibility to work evenings/weekends are preferred; training and ongoing support are provided.