Customer Experience Associate - Flexible Schedule

MINISO USA; Chesterfield (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

MINISO USA is seeking a Sales Associate to deliver an outstanding customer experience by greeting customers, identifying needs, offering personalized recommendations, and promoting the store's membership program.

You will help customers locate products, use suggestive selling, process sales with POS, assist with inventory, and keep the store clean and welcoming while supporting store promotions and events.

Flexible scheduling including evenings and weekends is required.

Qualifications

• Strong communication skills required.
• Strong customer service orientation.
• Basic math abilities required.

Responsibilities

• Greet and assist customers and manage multiple customers at once.
• Assess customer needs and provide tailored recommendations.
• Use suggestive selling while knowing product availability.
• Maintain organized and attractive displays.
• Process sales transactions using POS systems.
• Perform inventory restocking and organization.
• Maintain product knowledge to recommend merchandise.
• Keep a clean, professional store environment.
• Promote store promotions and events.
• Access and organize stock in high storage areas following safety protocols.
• Work a flexible schedule including days, evenings, weekends, and possibly overnight shifts and travel.

Skills

Communication

Customer service

Basic math

Education

High School Diploma

Job description

MINISO USA is seeking a Sales Associate to deliver an outstanding customer experience by greeting customers, identifying needs, offering personalized recommendations, and promoting the store's membership program.

You will help customers locate products, use suggestive selling, process sales with POS, assist with inventory, and keep the store clean and welcoming while supporting store promotions and events.

Flexible scheduling including evenings and weekends is required.