Customer Experience Associate - Flexible Retail Shifts

Walgreens; Charlotte (NC); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens in Charlotte is hiring a Customer Service Associate to deliver a distinctive customer experience at checkout and across store services. You will greet customers, assist with products, manage cash register transactions, and support photo services and order pickup to ensure shopper satisfaction.

The role involves flexible scheduling including evenings and weekends, with duties spanning merchandising, inventory, and compliance with store policies. Prior Walgreens experience is a plus.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities and fills orders for customers as they arrive at store.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with state/local laws regarding regulated products.
• Constructs and maintains displays and completes resets as directed.
• Assists with separation of food items and stock rotation.
• Has working knowledge of store systems and store equipment.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

Cash handling

Merchandising

Inventory control

Teamwork

Tools

POS system

Job description

Walgreens in Charlotte is hiring a Customer Service Associate to deliver a distinctive customer experience at checkout and across store services. You will greet customers, assist with products, manage cash register transactions, and support photo services and order pickup to ensure shopper satisfaction.

The role involves flexible scheduling including evenings and weekends, with duties spanning merchandising, inventory, and compliance with store policies. Prior Walgreens experience is a plus.