Customer Experience Associate | Flexible Retail Hours

Walgreens; Lakewood (OH); On-site; USD 21,000 - 24,000; Part time

Job summary

Walgreens in Lakewood, OH is seeking a friendly cashier to deliver a distinctive customer experience. You will greet customers, assist with products, handle transactions, process returns, and keep shelves neat.

You will upsell items, apply store policies, and work with the team to maintain safety and accuracy. Weekend and evening availability is preferred. Prior retail experience is helpful but not required; training is provided.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Models and shares customer service best practices with the team to deliver a distinctive Walgreens experience.
• Provides courteous, friendly, fast, and efficient service at the register and floor.
• Recommends items for sale and trade-up/companions to customers.
• Registers purchases, handles cash and change, and processes returns, refunds, and exchanges.

Skills

Customer service

Cash handling

Communication

Sales recommendations

Teamwork

Problem solving

Tools

POS system

Cash register

Store equipment

Photo printing hardware

Job description

Walgreens in Lakewood, OH is seeking a friendly cashier to deliver a distinctive customer experience. You will greet customers, assist with products, handle transactions, process returns, and keep shelves neat.

You will upsell items, apply store policies, and work with the team to maintain safety and accuracy. Weekend and evening availability is preferred. Prior retail experience is helpful but not required; training is provided.