Customer Experience Associate - Flexible Hours & Training

Walgreens; Village of Massena (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in New York is seeking team members to deliver a distinctive customer experience. You will greet customers, help with products, and ring up purchases with accuracy while maintaining a friendly and efficient checkout.

You will also keep shelves neat, recommend related items, handle returns and exchanges, support photo services and web-pickup orders, and follow company policies to protect assets. The role emphasizes adherence to standards, teamwork, and flexible scheduling.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Registers sales on assigned cash register.
• Provides courteous, friendly, fast, and efficient checkout service.
• Engages customers by greeting and assisting with products and services to ensure a positive experience.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale and trade-up/companion items.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays; completes resets as directed.
• Assists with separation of food items and stock rotation; restocks as needed.
• Supports photo area services and web-pickup responsibilities as needed.
• Assists with exterior and interior maintenance and ensures store appearance.
• Follows company policies and maintains respectful coworker relationships.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs as requested.

Job description

Walgreens in New York is seeking team members to deliver a distinctive customer experience. You will greet customers, help with products, and ring up purchases with accuracy while maintaining a friendly and efficient checkout.

You will also keep shelves neat, recommend related items, handle returns and exchanges, support photo services and web-pickup orders, and follow company policies to protect assets. The role emphasizes adherence to standards, teamwork, and flexible scheduling.