Customer Experience Associate — Flexible Hours

Walgreens; Wilmington (NC); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Wilmington, NC seeks a customer-focused team member to create a distinctive and delightful shopper experience. You will greet customers, assist with products and services, and resolve issues to ensure a positive experience, while delivering courteous checkout at the register.

You will process sales, handle returns and exchanges, and keep counters clean and well merchandised. You will also assist with photo services and web pickup orders as needed, supporting a seamless store

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Model and deliver courteous, fair, friendly, and efficient checkout service.
• Process purchases, returns, exchanges, and payments at the register.
• Keep counters and shelves clean and merchandised, restock as needed, and maintain store policy compliance.
• Provide photo area services and assist with web pickup orders as they arrive.

Skills

Fluent English

Customer service

Flexibility

Retail experience

Cash handling

Job description

Walgreens in Wilmington, NC seeks a customer-focused team member to create a distinctive and delightful shopper experience. You will greet customers, assist with products and services, and resolve issues to ensure a positive experience, while delivering courteous checkout at the register.

You will process sales, handle returns and exchanges, and keep counters clean and well merchandised. You will also assist with photo services and web pickup orders as needed, supporting a seamless store