Customer Experience Associate - Flexible Hours

Walgreens Co.; Fayetteville (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused team member to greet customers, assist with products, and provide efficient checkout service in a fast-paced retail environment.

The role involves operating the cash register, handling returns and exchanges, and maintaining clean, well-merchandised stores. Training will cover customer service best practices and in-store procedures to ensure a distinctive Walgreens experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of retail experience.
• Prior Walgreens experience is a plus.

Responsibilities

• Greet customers and assist with products and services to deliver a positive shopping experience.
• Operates cash register, handles checkout, returns, exchanges, and payments.
• Provides courteous, fair, friendly, and efficient checkout service.
• Recommends items and upsell where appropriate.
• Maintains clean, stocked shelves and accurate merchandising.
• Follows asset protection procedures to minimize loss.
• Adheres to policies on regulated items (e.g., alcohol and tobacco).
• Supports photo area services and web order pickup as needed.

Skills

Fluent English

Retail experience (preferred)

Customer service

Job description

Walgreens Co. is seeking a customer-focused team member to greet customers, assist with products, and provide efficient checkout service in a fast-paced retail environment.

The role involves operating the cash register, handling returns and exchanges, and maintaining clean, well-merchandised stores. Training will cover customer service best practices and in-store procedures to ensure a distinctive Walgreens experience.