Customer Experience Associate - Fast-Paced Pizzeria

Domino's Pizza; Ballenger Creek (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Ballenger Creek, MD is seeking a hardworking Customer Service Representative to join our store team. You will take orders by phone and in person, assist customers, and help with upselling to boost sales while ensuring food safety and quality.

This role offers a dynamic environment and opportunities to grow within the franchise. The CSR position emphasizes fast-paced service, teamwork, and accurate cash handling, with training provided to master our POS system and order flow.

Qualifications

• Friendly, positive attitude and great customer service skills.
• Taking orders over the phone and in person.
• Dealing with customer concerns.
• Upselling to customers.
• Food and portion control responsibilities.
• Hygiene and food safety adherence.
• Food preparation as part of role.

Responsibilities

• Demonstrate friendly, positive attitude and deliver great customer service.
• Take orders over the phone and in store.
• Handle customer concerns and resolve issues.
• Upsell to increase order value.
• Assist with food prep and portion control.
• Maintain hygiene and food safety standards.
• Operate the POS system to enter orders.

Skills

Customer service

Order taking

Upselling

Communication

Cash handling

Teamwork

Problem solving

Tools

POS system

Calculator

Job description

Domino's Pizza in Ballenger Creek, MD is seeking a hardworking Customer Service Representative to join our store team. You will take orders by phone and in person, assist customers, and help with upselling to boost sales while ensuring food safety and quality.

This role offers a dynamic environment and opportunities to grow within the franchise. The CSR position emphasizes fast-paced service, teamwork, and accurate cash handling, with training provided to master our POS system and order flow.