Customer Experience Associate - Fast-Paced Auto Dealership

Riverside Chevrolet; Riverside (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

401K

Wellness program

Paid vacations

Paid holidays

Community involvement

Job summary

Riverside Chevrolet is seeking motivated individuals to join our dynamic dealership team. You will greet customers professionally, handle inquiries, and coordinate with departments to ensure smooth service delivery.

We value a proactive, energetic approach and a strong commitment to teamwork, safety, and customer satisfaction. Join us to contribute to a high-standard, fast-paced environment at Riverside Chevrolet.

Qualifications

• Must be at least 18 years old.
• Professional appearance and work ethic.
• Excellent communication, customer service, and problem solving skills, including the ability to stay calm under stress.
• Excellent telephone and customer service skills, including the ability to smile.
• Able to thrive in a process-driven environment.
• Professional conduct at all times.
• Confidence in abilities to succeed.
• Commitment to teamwork across departments.
• High energy, friendly attitude, willingness to go above and beyond.
• Helpful and friendly demeanor.
• Safety and customer service oriented.
• Self-starter and self-motivated.

Responsibilities

• Follow all company policies and procedures.
• Coordinate questions and issues with the appropriate department personnel.
• Own new requests and look for opportunities to add value to the organization.
• Attend staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors aligned with the company's values in all interactions.
• Set personal goals aligned with productivity and plan to meet them.
• Greet customers in a friendly, approachable manner.
• Learn from mentors and teammates to refine skills.
• Maintain a safe and secure environment by following standards.
• Perform other duties as assigned.
• Strive to guarantee customer satisfaction.

Skills

18+ years old

Professional appearance

Communication skills

Customer service

Problem solving

Telephone skills

Process-driven work style

Professional demeanor

Teamwork

Self-motivated

Safety oriented

Energetic and proactive

Job description

Riverside Chevrolet is seeking motivated individuals to join our dynamic dealership team. You will greet customers professionally, handle inquiries, and coordinate with departments to ensure smooth service delivery.

We value a proactive, energetic approach and a strong commitment to teamwork, safety, and customer satisfaction. Join us to contribute to a high-standard, fast-paced environment at Riverside Chevrolet.