Customer Experience Associate

Weis Markets; Wright Township (PA); On-site; USD 25,000 - 30,000; Part time

Job summary

Weis Markets in Wright Township, PA is looking for a Customer Experience Associate responsible for greeting customers, handling transactions, and maintaining store cleanliness. This entry-level position does not require prior experience and focuses on enhancing customer satisfaction while utilizing company-provided PPE.

The ideal candidate will efficiently operate the front end equipment and assist in various duties to ensure smooth store operations. Weis Markets promotes an Equal Opportunity policy for all applicants.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Responsibilities

• Smiles and greets customers, answers questions promptly.
• Operates the front end scanning equipment and cash register.
• Maintains accuracy during transactions and proper cash accounting.
• Maintains knowledge of weekly ads and store layout.
• Ensures general sanitation of the department.
• Cooperates with co-workers and continuously improves performance.
• Utilizes all company provided Personal Protective Equipment (PPE).
• May assist in other departments.

Education

High School Diploma or General Education Degree (GED)

Job description

Location Address

237 South Mountain Blvd.

Job Description

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Essential Duties and Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Supervisory Responsibilities

This position currently has no supervisory responsibilities.

Qualification Requirements

• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.