Customer Experience Associate

Duchess; New Albany (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Duchess in New Albany, OH is seeking friendly, motivated individuals for cashier roles to deliver excellent customer experience. You will welcome customers, handle transactions, and maintain store cleanliness while promoting our loyalty program.

Flexible scheduling and full-time/part-time opportunities are available. Prior retail or food service experience is a plus, and comfort with modern technology is encouraged. We value community-minded team members who are reliable and customer-focused.

Qualifications

• Customer-focused mindset - you love helping people.
• Basic math and cash-handling skills.
• Ability to work in a fast-paced environment with flexible scheduling.
• Previous retail or food service experience is a plus, but not required.
• Comfort with technology - we use modern tools to make work easier.

Responsibilities

• Welcome customers with a smile and friendly conversation.
• Process transactions efficiently using modern POS systems (cash, credit, debit, mobile payments).
• Maintain a clean and organized store - inside and out.
• Stock shelves and manage inventory to ensure customers find what they need.
• Follow safety and compliance regulations for tobacco, alcohol, lottery and other sales.
• Promote Duchess Crown Card Rewards our loyalty program offering the best prices and offers to customers.
• Use technology to assist customers, track inventory, and improve efficiency.

Skills

Cash handling

Customer service

Basic math

POS systems

Teamwork

Tools

POS software

Cash register hardware

Job description

Duchess in New Albany, OH is seeking friendly, motivated individuals for cashier roles to deliver excellent customer experience. You will welcome customers, handle transactions, and maintain store cleanliness while promoting our loyalty program.

Flexible scheduling and full-time/part-time opportunities are available. Prior retail or food service experience is a plus, and comfort with modern technology is encouraged. We value community-minded team members who are reliable and customer-focused.