Customer Experience Associate

010 Weis Markets, Inc.; Hooper (NE); On-site; USD 22,000 - 32,000; Full time

Job summary

Weis Markets in Hooper, NE is seeking a friendly front-end associate to greet customers and support checkout operations. You will operate the cash register, handle payments, and assist shoppers with bags and carts. The role emphasizes accuracy, courtesy, and adherence to store policies.

No prior experience is required, and Weis Markets promotes a respectful, team-oriented atmosphere with opportunities for growth within the community."

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Greets customers, answers questions, and resolves concerns in a polite, professional manner.
• Operates front-end scanning equipment and cash register.
• Performs checkout procedures including bagging merchandise and placing items in carts.
• Maintains accuracy during transactions, handling cash, checks, electronic payments and coupons.
• Maintains cash drawer security and prevents overages/shortages.
• Follows store guidelines on tobacco and alcohol sales and health/safety rules.
• Keeps knowledge of weekly ads and promotions to assist customers.
• Maintains department sanitation and cleanliness per health/OSHA standards.
• Cooperates with coworkers and supervisors to ensure smooth store operation.
• May assist in other departments when needed.

Skills

Customer service

Education

HS Diploma or GED

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 840 Hooper Road, Park Manor Plaza

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front end scanning equipment and cash register.
• Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Hourly Pay Rate Range: $16.00 - $23.00 per hour

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
• No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others! Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!