Customer Engineer IV, Outcome, TMEG, Google Cloud

Google; Town of Montana (WI); Presencial; USD 192.000 - 267.000; Jornada completa

Descripción de la vacante

Google Cloud Platform (GCP) Outcome Customer Engineer (OCE) within the Telco, Media, Entertainment, or Gaming industry will drive initial and ongoing revenue ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster.

You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners.

Formación

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience working with, or presenting to technical stakeholders or executive leaders.

Responsabilidades

• Develop and orchestrate deployment plans across customer, services, and partners, clearing blockers and ensuring readiness.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track initial and ongoing ramp of workloads to accelerate consumption.
• Identify expansion opportunities for new workloads within the account.
• Drive sustainable product usage and renewals.

Conocimientos

Cloud architecture

Customer-facing

Deployment planning

Programming basics

Executive communication

Educación

Bachelor's degree

Herramientas

Python

Java

Descripción del empleo

Customer Engineer IV, Outcome, TMEG, Google Cloud

Location: Los Angeles, CA, USA; Atlanta, GA, USA; +6 more; +5 more

Experience Level: Advanced

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Los Angeles, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA; Sunnyvale, CA, USA.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience working with, or presenting to technical stakeholders or executive leaders.

Preferred Qualifications

• Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
• Experience with Google Cloud products and differentiation from competition.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.

About the Job

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE) within the Telco, Media, Entertainment, or Gaming industry (TMEG), you will drive initial and ongoing revenue ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US Compensation: $192,000 - $267,000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

• Develop and orchestrate a structured, deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know Your Rights: Workplace Discrimination is Illegal, Belonging at Google, and How We Hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Locations

Los Angeles, CA, USA; Atlanta, GA, USA; +6 more; +5 more

Experience Level: Advanced - Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.