Customer Engineer III, Data Analytics, Google Cloud

Google; Chicago (IL); Hybrid; USD 152,000 - 221,000; Full time

Benefits offered by this job

Bonus target

Equity

Benefits

Job summary

Google Cloud is seeking a Practice Customer Engineer (Data Analytics) to partner with technical sales and accelerate technical wins for complex workloads. You will engage with customers to understand business and technical needs, and design data foundation architectures with MVPs to demonstrate new solutions.

You will collaborate with Platform CEs and GTM teams to stay ahead of industry trends, deliver practical solutions, and help customers adopt Google Cloud at scale.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of cloud native architecture experience in a customer-facing or support role.
• Experience with Big Data technologies or analytics workloads (ETL/ELT, SQL, Spark, data governance).
• Experience engaging with technical stakeholders and executives.
• Experience using Python, Spark, SQL to demo or workshop with customers.

Responsibilities

• Drive the technical win for complex Data Analytics workloads within the sales cycle.
• Combine sales strategies with prototyping to deliver customer-tailored solutions.
• Provide deep technical consultation and build lasting customer relationships.
• Create reusable assets with GTM and Product/Engineering teams based on customer learnings.
• Capture customer feedback to influence product roadmaps and feature requests.

Skills

Big Data

Cloud architecture

Executive presentation

Python

Spark

SQL

Education

Bachelor's degree or equivalent practical experience

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Chicago, IL, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with "Big Data" technologies or concepts (e.g., analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, Spark, performance or scalability optimizations, batch versus streaming).
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience using programming languages (e.g., Python, Spark, SQL) to demo, prototype, or workshop with customers.

Preferred qualifications

• Experience in technical sales or consulting in cloud computing, data analytics, and Big Data.
• Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools, and data governance on cloud native architectures.
• Experience with architecture design, implementing, tuning, schema design, and query optimization of scalable and distributed systems.
• Experience with cloud computing (e.g., infrastructure, storage, platforms, data) and the cloud market, engaged dynamics, and customer buying behavior.
• Experience understanding customer requirements with the ability to break down requirements and design technical architectures.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally.
Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative.
You listen and deliver what is most helpful for the customer.
You assist fellow sales Googlers by problem-solving key technical issues for our customers.
You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Practice Customer Engineer (CE) with a specialty in Data Analytics, you will partner with technical sales teams to differentiate Google Cloud to our customers.
You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads.
You will leverage your deep expertise in our most product areas, in partnership with Platform CEs, to design data foundation architectures and develop MVPs (Minimum Viable Products) to promote new, highly specialized solutions to customers.
You will solve analytics-centered customer issues and provide a critical feedback loop to unblock customers and influence product development.
You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.
You will blend sales expertise, market knowledge and direct technical engagement to show the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

• US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Drive the technical win for complex workloads within Data Analytics to ensure rapid and successful adoption, primarily supporting the sales cycle from use case identification, technical evaluation, and through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Provide critical feedback from customer engagements to Product and Engineering teams to improve architectures and solutions. Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .