Customer Engineer II, Platform, Google Cloud

Google; North Carolina; Hybrid; USD 127,000 - 184,000; Full time

Job summary

Google Cloud is seeking a Platform Customer Engineer to partner with technical sales teams and differentiate Google Cloud for customers. You will be the customer’s technical partner, conducting tech-led conversations, addressing questions, and architecting cross-pillar cloud solutions to solve business challenges.

You will drive technical wins and define delivery plans alongside leadership. You will engage with technical and business leaders, present solutions on Google Cloud, and leverage your

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience communicating with technical stakeholders or executives is required.
• Experience in cloud native architecture and cloud platform ecosystems are preferred.

Responsibilities

• Develop and own the technical account plan and strategy for targeted sales motions.
• Combine sales, programming, and solutions architecture to demonstrate value across the portfolio via demos, pilots, and workshops.
• Architect cross-pillar solutions and define initial delivery plans for customers; lead technical engagements in the solution phase.
• Support pricing activities and transition the delivery plan to implementation teams post-sale.
• Monitor progress against the delivery plan and assist cross-functional teams during ramp, migration or implementation phases.

Skills

Cloud architecture

Sales collaboration

Demos

Solution architecture

Executive presentations

AI solutions

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Atlanta, GA, USA; Raleigh, NC, USA; Durham, NC, USA.

Remote location(s): North Carolina, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience designing, building, or deploying data analytics and Artificial Intelligence (AI) solutions.
  
  

Preferred qualifications:

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
  
  

About The Job

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics, AI and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $184000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .