Customer Engineer II, Google Workspace, SLED, Public Sector

Epic Games (Portuguese); Boulder (CO); On-site; USD 125,000 - 183,000; Full time

Job summary

Google is seeking a Customer Engineer II for Google Workspace in the Public Sector, onsite in Boulder, CO. You will manage a portfolio of businesses, understand their marketing challenges, and translate them into powerful Google advertising solutions.

As a member of Google Customer Solutions, you will drive campaign performance, product adoption, and customer success in collaboration with sellers, shaping outcomes for customers and partners.

Qualifications

Responsibilities

• Manage a portfolio of businesses and develop a comprehensive understanding of their marketing objectives and success metrics.
• Develop short- and mid-term (1–6 month) strategies to meet client goals, improving campaign performance and adoption.
• Collaborate with sellers as trusted advisors to drive Google product adoption and customer success.

Job description

# Customer Engineer II, Google Workspace, SLED, Public SectorGoogle • onsite • 2930 Pearl St, Boulder, CO 80301, USA • full\_timePay: USD 125000.00 - USD 183000.00 / unspecifiedBusinesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Responsibilities:Manage a portfolio of businesses and develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.As a GCS Account Strategist, you will be a seller to GCS’ strategic customers. With a more focused portfolio of clients, you will gain a deep understanding of their clients’ marketing objectives and build short- and medium-term (1–6 month) strategies to meet those goals, in part by improving campaign performance, implementing best practices, driving Google product adoption, and influencing customer budgets.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.