Customer Engineer II - CVD/PVD

Applied Materials, Inc.; Town of Malta, Northern (NY, KY); Hybrid; USD 43.000 - 58.000; Vollzeit

Zusammenfassung

Applied Materials, Inc. is seeking a Customer Engineer II for CVD/PVD in Malta, NY. The role focuses on installing, maintaining, and upgrading complex semiconductor equipment while delivering exceptional customer service.

The candidate will use digital analytics for troubleshooting, read schematics, and perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Travel up to 25% may be required.

Qualifikationen

• Completion of an Associate degree or equivalent technical training in field service.
• 1–2 years of customer/field service experience, or related technical work.
• Ability to read electrical and mechanical schematics.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Experience using hand tools and digital multimeters; good communication skills.

Aufgaben

• Collaborate with Senior Field Service Engineers to install, maintain and upgrade equipment.
• Use digital analytics and basic diagnostics to troubleshoot issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.

Kenntnisse

Customer service experience

Schematics reading

Diagnostics basics

Communication skills

Electronics knowledge

Travel readiness

Ausbildung

Associate degree

Military technical training

Trade certification

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Jobbeschreibung

## Customer Engineer II - CVD/PVDApply: Malta,NY: Full time: Posted Today: R2626213**Who We Are** Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. **What We Offer** Salary:$31.00 - $42.40Location:Malta,NYYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.**Role Responsibilities:*** Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment* Use digital analytics for troubleshooting* Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]* Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)* Coordinate and communicate directly with customers* Fulfill additional duties, as assigned**Minimum Qualifications:*** Completion of an Associate degree, military technical training, field service experience, or trade certification* 1–2 years of work experience in customer/field service support, or a related technical field* Ability to read and interpret electrical and mechanical schematics* Experience diagnosing and resolving basic technical challenges* Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics* Familiarity with hand tools and their appropriate usage, including digital multimeters* Effective written and verbal communication skills* Basic knowledge of Microsoft Excel, Word, and PowerPoint* Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.* Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols**Preferred Qualifications:*** 2–4 years of work experience in customer/field service support, or a related technical field**Physical Requirements:** This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.**Additional Information****Time Type:**Full time**Employee Type:**Assignee / Regular**Travel:**Yes, 25% of the Time**Relocation Eligible:**NoThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations\\[e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.