Customer Engineer, Federal, Google Public Sector

Google Inc.; Reston, Washington (VA, District of Columbia); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Sick time

Maternity leave

Baby bonding leave

Holidays

Job summary

Google Public Sector seeks a Customer Engineer in Reston, VA to partner with technical Sales teams and differentiate Google Cloud for federal customers. You’ll help prospective and existing customers understand cloud solutions, engage in proofs of concepts, and translate business needs into practical architectures.

You will collaborate with product management and engineering to stay ahead of industry trends, build relationships in the public sector, and travel up to 30% as needed.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with GenAI use cases, or deploying custom AI applications.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Ability to travel up to 30% of the time.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.

Skills

Cloud architecture

GenAI use cases

Stakeholder engagement

Public sector experience

Travel readiness

Education

Bachelor's degree or equivalent practical experience

Job description

Customer Engineer, Federal, Google Public Sector

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corporate_fare Google place Reston, VA, USA ; Washington D.C., DC, USA

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

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info_outline X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with GenAI use cases, or deploying custom AI applications.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Ability to travel up to 30% of the time.

Preferred qualifications:

• Experience migrating applications and services to cloud platforms.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.
• Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology and defense mission systems space.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer in Google Public Sector, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, AI/ML workloads and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories.

You will be part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google .

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Workdirectlywith Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.