Customer Engineer

SiTime Corporation

United States

Remote

USD 140,000 - 220,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

401k plan

Health and wellness benefits (medical,

Parental leave

Life insurance

Legal services

Time off plans

Job summary

SiTime Corporation seeks a senior customer engineer or system architect focused on datacenter, AI, and communication markets. You will be the timing expert, trusted advisor to key customers, and own pre-sale and post-sale technical activities to drive design-wins and revenue growth.

You will lead clock-tree discussions, translate customer needs into architectural guidance, and enable sales with targeted technical content and training.

Qualifications

Bachelor’s or Master’s in Electrical or Computer Engineering.
10+ years of applications and design engineering experience in datacenter, AI, networking or telecom.
Proven track record of establishing deep technical relationships with system designs and architects.
Strong business acumen connecting technical solutions to customer needs.
Strategic thinker with ability to debug and solve complex issues in high-speed systems.
Deep understanding of time synchronization architectures and systems.
Knowledge of GR-1244, IEEE1588/PTP, NPT, GPS/GNSS, G.8262 preferred.
Hands-on experience with timing measurement instrumentation desirable.

Responsibilities

Establish and maintain deep technical relationships with system architects and technical leadership at key customers.
Convert opportunities into qualified design-wins by architecting SiTime solutions and driving pre-/post-sale activities.
Lead clock tree and system architecture discussions to position SiTime as the preferred solution.
Develop and deliver technical content and training to enable sales to progress opportunities.
Translate customer requirements into inputs for product roadmap and strategy, aligning across product, marketing, and engineering.

Skills

Customer engagement

System architecture

Timing synchronization

Strategic thinking

Education

Bachelor’s or Master’s in Electrical or Computer Engineering

Tools

Timing measurement instrumentation

Job description

About SiTime

SiTime is the Precision Timing company.

Timing is the heartbeat of all electronics, ensuring performance, resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision Timing delivers greater accuracy, smaller size and resilience. Today, MEMS timing powers over 400 applications, including high-growth ones in AI datacenters, automated driving, industrial and humanoid robots, wearables and IoT.

Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better reliability. With more than 4 billion devices shipped, SiTime is changing the timing industry. For more information, visit: www.sitime.com.

Job Summary

We are seeking a senior level customer engineer or system architect with focus in datacenter, AI and communication markets. Successful candidate should be passionate about connecting with customers, understanding system level needs, gaining market trend insights and solving timing challenges. In this highly technical role, you will deliver design-win and revenue growth by owning pre-sale and post-sale technical activities at assigned accounts. It is not necessary to meet all job requirements to be a qualified candidate for the position.

** Expected Results:

Trusted advisor at key customers
- Establish and maintain deep technical relationships with system architects and technical leadership
- Serve as the primary timing expert, influencing architectural decisions and gaining early visibility into future design opportunities
Consistent delivery of design-wins and revenue growth
- Convert identified opportunities into qualified design-wins by architecting optimal SiTime solutions
- Drive technical closure of all pre-sale and post-sale blockers to ensure successful adoption and production ramp
System-level adoption of SiTime solutions
- Lead clock tree and system architecture discussions that position SiTime as the preferred solution
- Expand SiTime footprint within customer platforms by identifying and capturing additional sockets
Increased sales effectiveness through technical enablement
- Develop and deliver targeted technical content, tools, and training that enable sales to independently identify and progress opportunities
- Improve quality and velocity of inbound support request through structured enablement
Customer-driven roadmap influence
- Translate customer requirements, system trends, and competitive insights into actionable inputs for product roadmap and strategy
- Drive alignment across product, marketing, and engineering to support long-term revenue growth

** Qualifications & Requirements:

Bachelor’s or Master’s in Electrical or Computer Engineering
10+ years of applications and design engineering experience in datacenter, AI, networking or telecom
Proven track record of establishing deep technical relationships with system designs and architects
Strong business acumen with the ability to connect technical solutions to customer needs
Strategic thinker with the ability to debug and solve complex technical issues for customers in applications such as high speed SERDES, compute, and communication systems
Deep understanding of time synchronization architectures and systems
Knowledge of industry standards such as GR-1244, IEEE1588/PTP, NPT, GPS/GNSS, G.8262 preferred
Hand-on experience with timing measurement instrumentation desirable

** Desired Characteristics & Attributes:

Leadership: Own ideas and turn them into opportunities and results
Authenticity: speak your mind and advocate for your beliefs with courage and clarity
Creativity: imagine the impossible, build strategies and take the leap
Courage: Embrace risk and pursue outcomes without fear of failure
Persistence: be relentless in solving problems and overcoming objections
Teamwork: listen, respect and value diverse perspectives

** Compensation Range:

At SiTime, we believe great work deserves great rewards. We offer a comprehensive and highly competitive compensation package designed to attract top talent.

Benefits offered

401k plan, health and wellness that includes medical, dental, vision, life, parental leave, legal services, and time off plans.

SiTime is an Equal Opportunity Employer

We treat each person fairly and we do not tolerate discrimination or harassment against anyone on the basis of any protected characteristics, including race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, political affiliation, protected veteran status, protected genetic information, or marital status or other characteristics protected by law. SiTime participates in the E-Verify program.

Learn More about SiTime:

Review the Get to Know SiTime section of our career page to explore our culture, values, and what makes us unique.