Customer Engagement Client Executive

Pegasystems; Washington (District of Columbia); On-site; USD 131,000 - 200,000; Full time

Job summary

Pegasystems in Washington, DC leads enterprise sales engagements, counting on AI-infused customer engagement solutions to drive new logos and expand footprints with major brands. You will guide executive stakeholders, transform strategy into action, and manage end-to-end deals in a fast-paced, growth-focused environment.

You will partner with cross-functional teams, articulate AI-enabled outcomes, and pursue multi-level decision makers with credibility and discipline.

Qualifications

• 5+ years of experience selling complex enterprise software to large organizations.
• Proven success in closing multi-stakeholder enterprise deals and expanding accounts.
• Ability to articulate AI-driven value for customers and partners.

Responsibilities

• Hunt for New Logos and target enterprise accounts to drive adoption of Pega's 1:1 Customer Engagement solutions.
• Open new buying centers and own deal strategy end to end with cross-functional support.
• Tell compelling stories that connect business challenges to measurable outcomes.
• Coordinate with internal teams and ecosystem partners to execute deals and co-sell.
• Translate client challenges into market insight to inform GTM and product strategy.
• Demonstrate accountability and growth mindset to improve results for Pega and clients.

Skills

Enterprise software sales

C-level stakeholder management

Strategic account planning

Storytelling & presentation

Job description

Meet Our Team

As a Client Executive at Pega, you will lead enterprise sales engagements focused on driving new logo acquisition and expanding our footprint in the market, helping global brands apply AI to reimagine how their most critical work gets done, deliver predictable outcomes with predictable costs, and evolve their operations without breaking what works. Pega is the AI software for the decisions and processes enterprises can't afford to get wrong. You'll be part of a high-performing team that leverages Pega's industry-leading 1:1 Customer Engagement solutions, working with clients to turn AI's potential into decisions and processes they can trust at scale. In this senior enterprise software sales role, you will develop client relationships in new buying centers. Success in this role is defined by how you think, listen, and lead. Our top performers stand out through curiosity, strong discovery, prospecting instincts, compelling storytelling, business orchestration, and the ability to lead multi-level decision makers through ambiguity.

Picture Yourself At Pega

You'll own and advise C-level executives on digital transformation while shaping industry conversations through thought leadership. You'll drive Pega's most strategic client transformation initiatives, build executive networks, and lead prospecting — owning the full sales cycle from pipeline creation to close for our industry-leading solutions.

What You'll Do At Pega

• Hunt for New Logos: Proactively identify, target, and penetrate new organizations/accounts to drive adoption of Pega's 1:1 Customer Engagement solutions.
• Open new buying centers via proactive hunting within strategic accounts, adapt and own deal strategy end to end with support from adjacent teams.
• Story-tell connecting business challenges to clear, measurable outcomes.
• Orchestrate and influence internal cross-functional teams as well as co-sell via ecosystem partners.
• Translate client challenges into market insight that inform Pega's GTM and product evolution.
• Demonstrate accountability and adaptability with a growth mindset, embracing new ideas in this rapidly evolving marketplace to improve results for Pega and Clients.

Who You Are

You are a senior consultative enterprise seller who thrives in ambiguity, builds trust quickly with executive stakeholders, and converts strategy into action. You are a motivated enterprise software sales executive with a passion for customer engagement and digital transformation. You love to build new relationships showcasing the power of what technology can do to transform their client outcomes. You are AI-curious, with enough technical fluency to be credible in modern enterprise conversations — relationship selling alone is not enough. You can engage meaningfully on topics including AI, workflow and platform architecture. You are outcome driven and lean into a growth mindset by being commercially sharp and motivated to solve real business problems at scale. You can pivot quickly and are always prepared, comfortably leading an executive briefing, client workshop, internal presentation, or deal review. You operate with a team-first mindset, are highly accountable, and consistently elevate those around you.

What You've Accomplished

• 5+ years of experience selling complex enterprise software solutions to major organizations, ideally in customer engagement, marketing services, or consultancy/agency environments. Track record of adapting your sales approach to differing client contexts. Adept at credibly discussing a client's AI architecture.
• Proven success leading and closing complex, multi-stakeholder enterprise deals, including shaping opportunities from early discovery, proactive prospecting through execution.
• Proven success hunting and prospecting into large, multi-complex environments looking to expand upon an existing software base or entirely into a greenfield business line.
• Proven track record of quota achievement in a hunting/new logo acquisition environment.
• Credibility with C-suite leaders, partners, and ecosystems to land and expand enterprise change. Evidence of influencing outcomes without relying on brand recognition or legacy relationships.
• Extensive knowledge of CMO, Retention Executive, Revenue Officer roles, Next Best Action, predictive analytics, and real-time marketing services/products

Pega Offers You

• Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market.
• AI-first Growth Mindset organization investing and future-proofing the skills and experiences of our workforce.
• The world's most innovative organizations as referenceable clients.
• Fast-paced, exciting, collaborative, and rewarding sales environment with strong recognition culture.
• Competitive salary, uncapped commission targets, and Pega equity.

Additional Information

Base salary range for this role is 131,200 - 199,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.