Customer Engagement Associate

TriMkt; North Carolina; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Full paid training

Discounts on Client services and产品s

Weekly team-building activities

Job summary

TriMkt, based in North Carolina, is hiring an entry-level Customer Engagement Associate to represent client campaigns in retail settings. You will educate customers, engage with them, and help acquire new accounts while learning marketing, sales, and customer service fundamentals.

You'll participate in training, work with a team, and progress through campaigns as you develop leadership and adaptability. The role offers paid training, performance-based commissions, and opportunities to grow

Qualifications

• Experience working with customers and/or teams.
• Goal-oriented with a student mentality.
• Works well with a team, but also self-manages at a high level.
• Adaptable and flexible.
• Leadership capabilities or potential.

Responsibilities

• Professionally representing and promoting clients face-to-face to increase brand awareness
• Provide insight into client services
• Manage customer accounts
• Focus on sales strategies to increase client revenue
• Stay up to date on client services, products, and industry trends
• Attend regular client training and developmental meetings
• Assist in the daily growth and development of assigned campaigns

Skills

Client engagement

Team collaboration

Self-management

Adaptability

Leadership potential

Job description

TriMkt specializes in customer acquisition and retention for nationally recognized brands, partnering with leading retailers to drive in-store growth and brand visibility. We represent clients across multiple industries, including home entertainment, telecommunications, water providers, etc., and are able to build on the fundamentals of marketing, sales, and customer service to launch these client campaigns and deliver top tier results. We’re known for our upbeat, energetic culture that makes us an ideal place for motivated individuals to launch their business careers.

In this role, you will represent client campaigns directly to customers within a retail setting, focusing on brand education, customer engagement, and new account acquisition. You’ll deliver personalized solutions, build strong customer relationships, and contribute to overall team performance while developing skills in marketing, sales, and customer service.

• Professionally representing and promoting clients face-to-face to increase brand awareness
• Provide insight into client services
• Manage customer accounts
• Focus on sales strategies to increase client revenue
• Stay up to date on client services, products, and industry trends
• Attend regular client training and developmental meetings
• Assisting in the daily growth and development of assigned campaigns

Customer Engagement Associate Qualifications:

• Experience with working customers and/or teams
• Goal-oriented with a student mentality
• Works well with a team, but also self-manages at a high level
• Adaptable
• Leadership capabilities

Benefits of working with TriMkt include:

• Full paid training
• Discounts on Client services and products
• Weekly team-building activities

We hire competitive, driven individuals for entry-level roles, offering W-2 employment with hourly pay plus commission.