Customer Engagement Applications Engineer (RAPID)

KLA; Phoenix (AZ); On-site; USD 78,200 - 132,900; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) including company matching

Employee stock purchase program

Tuition reimbursement

Paid time off and paid holidays

Job summary

KLA is seeking a candidate for technical applications support for reticle and photomask inspection systems in Phoenix, Arizona. The role requires a Master's Level Degree or a Bachelor's Level Degree with at least 2 years of relevant experience.

The successful applicant will be responsible for customer training, conducting acceptance tests, and providing project support. The position offers a competitive salary range of $78,200 - $132,900 annually along with a comprehensive benefits package.

Qualifications

• 0 years related work experience with Master's Level Degree required.
• 2 years related work experience with Bachelor's Level Degree required.

Responsibilities

• Provide technical applications support for KLA reticle and photomask inspection systems.
• Responsible for acceptance testing, customer training, and project execution.
• Assist marketing in assessing potential applications of products.
• Provide follow-up support for technical information on specific applications.

Skills

Technical applications support

Customer training

Project execution

Problem-solving

Education

Master's Level Degree

Bachelor's Level Degree with 2 years experience

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group / Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next‑generation devices to volume production quickly and cost‑effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost‑effective manufacturing.

Job Description

• Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems. Makes presentations on all aspects of products.
• Be responsible for acceptance test, customer training, recipe setup, project execution, alpha/beta testing and related pre‑sales activities.
• Assists marketing and Account Sales in assessing potential application of company products to meet customer needs.
• Provides follow‑up support in disseminating technical information on specific applications.
• Escalates field applications issue to product division and follow up for issue fix. Works on sophisticated problems where analysis of situations or data requires an in‑depth evaluation of various factors.
• Working with customers and division to improve the benefit of reticle inspectors.
• Generate BKM, project summary report, customer's use cases summary and product value pitch information summary.
• Traveling to customer sites is required.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.

Base Pay Range

$78,200.00 - $132,900.00 Annually

Primary Location

USA-AZ-Phoenix-KLA

Benefits

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Equal Opportunity Employer

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.