Customer-Driven Retail Team Member

Ross Stores; Onalaska (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Ross Stores in Onalaska, WI is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and keep the store clean and well-presented while following company standards.

Safety is the priority; you will respond to customer needs, handle issues courteously, and collaborate with Store Leadership to resolve problems. This role supports loss prevention and daily store operations.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Maintains clutter free, clear egress to emergency exits.
• Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Greets all Customers by making eye contact, smiles and saying hello throughout the Store.
• Provides prompt and efficient responses to Customers at all times.
• Responds to Customer Service calls immediately.
• Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.

Skills

Communicate effectively

Basic math

Job description

Ross Stores in Onalaska, WI is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and keep the store clean and well-presented while following company standards.

Safety is the priority; you will respond to customer needs, handle issues courteously, and collaborate with Store Leadership to resolve problems. This role supports loss prevention and daily store operations.