Customer-Driven Retail Sales Specialist

R301US Hibbett Retail, Inc.; Dallas (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Dallas, TX is seeking a Sales Associate who delivers quality customer service and drives product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador to create a positive shopping experience.

The role emphasizes assisting customers, meeting sales targets, and maintaining store procedures. Prior customer-service experience is valued, with a fast-paced environment and teamwork expected to succeed in this position.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service per the customer service manual, including helping customers as they enter the store and during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track overall sales.
• Follow company policies, procedures, and standards as listed in the operations policy manual and related documents.
• Assist in daily store operations including completing work lists and weekly shipments.
• Present merchandise to promote and sell goods per the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and trainings for the store.
• Protect the company's assets and financial information by ensuring internal controls and reporting potential fraud risk.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Dallas, TX is seeking a Sales Associate who delivers quality customer service and drives product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador to create a positive shopping experience.

The role emphasizes assisting customers, meeting sales targets, and maintaining store procedures. Prior customer-service experience is valued, with a fast-paced environment and teamwork expected to succeed in this position.