Customer-Driven Retail Associate — Growth & Teamwork

Ross Stores; Springfield (MA); On-site; USD 19,286 - 22,041; Full time

Job summary

Ross Stores in Springfield, MA is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized departments while upholding company standards and safety practices.

You will also process transactions, answer questions, and support store leadership to ensure efficient operations and outstanding service in a fast-paced retail environment.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers by making eye contact, smiling, and providing friendly help on merchandise.
• Maintain a clean, organized store and ensure proper merchandise presentation.
• Assist customers at the register and answer questions in a polite, knowledgeable manner.
• Follow loss prevention and safety policies to protect customers, employees, and merchandise.
• Support daily store operations and help store leadership meet service and performance goals.

Skills

Customer service

Communication

Mathematical calculations

Job description

Ross Stores in Springfield, MA is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized departments while upholding company standards and safety practices.

You will also process transactions, answer questions, and support store leadership to ensure efficient operations and outstanding service in a fast-paced retail environment.