Customer Development Specialist - Florida Atlantic

Elanco; Jacksonville (FL); Remote; USD 46,000 - 62,000; Full time

Benefits offered by this job

Relocation packages

Annual bonus

Flexible work arrangements

401K matching

Well-being benefits

Job summary

Elanco is seeking a Customer Development Specialist (Inside Sales) for Florida Atlantic, covering Jacksonville, Orlando, and Savannah, GA. The role focuses on driving sales through CVS-based strategies and multichannel engagement with veterinary practices.

Ideal candidates have inside sales or animal health experience, strong communication, and the ability to leverage Salesforce/Veeva and MS Teams to maximize territory performance. Remote-US with Florida-based residence is required.

Qualifications

• Associate degree or high school diploma with equivalent experience.
• Experience in inside sales or the animal health industry.
• Strong CVS aptitude; proficient with CRM tools (Salesforce/Veeva) and MS Teams.
• BS/BA degree or RVT certification is a plus.

Responsibilities

• Develop and manage relationships with veterinary practices to meet sales targets.
• Partner with sales districts to create business plans and pursue leads in targeted accounts.
• Engage customers via multiple channels using customized content and offers.
• Maintain in-depth knowledge of Elanco’s product portfolio to support launches and brand initiatives.
• Execute all sales objectives to ensure territory success and customer satisfaction.

Skills

Customer Value Selling (CVS)

Salesforce

Veeva

MS Teams

Education

Associate degree or HS diploma (GED)

BS/BA degree or RVT certification (preferred)

Tools

Salesforce

Veeva

MS Teams

Job description

## Customer Development Specialist - Florida AtlanticApply: US Territory Field based: Full time: Posted Today: R0027596**At Elanco (NYSE: ELAN) – it all starts with animals!****As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.** **At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.****At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.****Making animals’ lives better makes life better – join our team today!****Customer Development Specialist – Florida Atlantic (Jacksonville, Orlando, Savanah, GA)** As a Customer Development Specialist (Inside Sales Representative) within the US Sales Group for Pet Health, you will drive sales of Elanco products within an assigned geography. In this role, you will utilize our CVS selling model, territory management, and digital marketing to create an exceptional customer experience while maximizing sales performance.**Your Responsibilities:*** Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets.* Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.* Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.* Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives.* Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction.**What You Need to Succeed (minimum qualifications):*** **Education:** Associate degree or High School Diploma / GED with equivalent level of experience.* **Experience:** Previous experience in inside sales or the animal health industry. Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams.**What will give you a competitive edge (preferred qualifications):*** Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.* Strong communication, interpersonal, and presentation skills. Ability to identify and solve customer issues strategically through Elanco organizational capabilities.* In-depth knowledge of the Companion Animal market, customers, and products.* Proven track record of delivering creative customer solutions.**Additional Information:*** **Travel:** 5-10%* **Location:** Remote – US – Must live in Florida Atlantic (Jacksonville, Orlando, Savanah, GA) Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! **Elanco Benefits and Perks:**We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include: • Multiple relocation packages • Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO) • 8-week parental leave • 9 Employee Resource Groups • Annual bonus offering • Flexible work arrangements • Up to 6% 401K matching*Elanco currently anticipates that the base hourly rate for this position could range from $33.03 to $45.00, depending partly on the successful candidate’s qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation is subject to change and could be higher or lower than the range described above. Elanco reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, and Elanco’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Elanco employees.*