Customer Development Specialist - Central Illinois,/Indiana

Elanco; United States; Remote; USD 46,000 - 62,000; Full time

Benefits offered by this job

Multiple relocation packages

Two weeklong shutdowns (mid-summer and

8-week parental leave

9 Employee Resource Groups

Annual bonus offering

Flexible work arrangements

Up to 6% 401K matching

Job summary

Elanco is seeking a Customer Development Specialist for the Central States (Central Illinois, Indiana).

This role focuses on building long-term relationships with veterinary practices, driving sales, and executing account strategies within the US Sales Group for Pet Health.

Qualifications

• Associate degree or HS diploma with equivalent experience.
• Inside sales or animal health industry experience.
• CVS aptitude and proficiency with CRM tools (Salesforce/Veeva) and MS Teams.

Responsibilities

• Develop and manage relationships with veterinary practices to generate sales and recommendations to meet targets.
• Partner with sales districts to create business plans, nurture leads, and execute strategies for growth.
• Leverage a multi-channel approach to remotely engage customers with tailored content via CRM.
• Maintain in-depth product knowledge to lead launches and brand initiatives.
• Execute all sales objectives and key metrics to ensure territory success and customer satisfaction.

Skills

Customer Value Selling (CVS) aptitude

CRM (Salesforce/Veeva) proficiency

MS Teams proficiency

Education

Associate degree or High School Diploma / GED with equivalent level of experience

BS/BA degree (preferred)

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose™ CSR framework – all to advance the health of animals, people and the planet.

Customer Development Specialist – Central States (Central Illinois, Indiana)

As a Customer Development Specialist (Inside Sales Representative) within the US Sales Group for Pet Health, you will drive sales of Elanco products within an assigned geography.

Your Responsibilities:

• Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets.
• Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.
• Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.
• Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives.
• Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction.

What You Need to Succeed (minimum qualifications):

• Education: Associate degree or High School Diploma / GED with equivalent level of experience.
• Experience: Previous experience in inside sales or the animal health industry.
• Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams.

What will give you a competitive edge (preferred qualifications):

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• Strong communication, interpersonal, and presentation skills.
• Ability to identify and solve customer issues strategically through Elanco organizational capabilities.
• In-depth knowledge of the Companion Animal market, customers, and products.
• Proven track record of delivering creative customer solutions.

Travel: 5-10%

Location: Remote – US – Must live in Central States (Central Illinois, Indiana) to be eligible

Elanco Benefits and Perks:

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose!

Some highlights include:

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

Elanco currently anticipates that the base hourly rate for this position could range from $33.03 to $45.00, depending partly on the successful candidate’s qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose™ CSR framework – all to advance the health of animals, people and the planet.