Customer Data Management-Product Owner II

Habitat For Humanity Of Durham; United States; Remote; USD 75,000 - 125,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Paid time off

Wellness programs

Job summary

PNC seeks a Product Owner II within its Data, Modeling & Analytics group, based in Cleveland, OH or Pittsburgh, PA or Tysons Corner/DC. You will align priorities across one or two enterprise platforms and drive outcomes per architectural standards.

You’ll lead backlog grooming, clarify requirements with teams, and communicate value to stakeholders, while partnering with Scrum Master and delivery teams.

Qualifications

• Experience as a Product Owner in an Agile environment with backlog ownership.
• Strong business analysis: elicitation, documentation and stakeholder alignment.
• Technical aptitude supporting backend platforms and data-driven solutions.
• Experience managing multiple products or concurrent workstreams.
• Excellent written and verbal communication, agile/scrum proficiency.
• Proficiency with Jira, Confluence, Change Navigator, MS Word/Excel/PowerPoint.
• Ability to translate complex technical discussions into business terms.

Responsibilities

• Own the product vision and backlog priorities based on business value and risk.
• Convey the vision to teams to align client requirements with business goals.
• Collaborate with Scrum Master to clarify requirements and support release objectives.
• Accept and communicate delivered increments and business value to stakeholders.
• Prioritize and groom the product backlog and serve as main team contact.

Skills

Agile methodology

Stakeholder alignment

Business analysis

Communication skills

Product ownership

Jira

Confluence

Change Navigator

MS Word

MS Excel

MS PowerPoint

Education

Bachelor's degree

Tools

Jira

Confluence

Change Navigator

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

API integrations

Kafka data services

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner II within PNC's Data, Modeling & Analytics organization, you will be based in Cleveland, Ohio, Pittsburgh, PA or Tysons Corner/Washington, DC.

The Product Owner II typically supports one to two enterprise platforms concurrently and is responsible for aligning priorities, guiding delivery teams, and driving successful outcomes in accordance with established architectural standards and organizational objectives.

Key Responsibilities

• Serves as the primary advocate for business and customer needs by setting priorities for the development team based on business value, risk, and strategic alignment.
• Communicates, and reinforces the product vision to ensure delivery teams clearly understand client requirements, business goals, and expected outcomes.
• Partners closely with the Scrum Master and delivery team to clarify requirements and support execution in alignment with release objectives.
• Reviews and accepts completed product increments, then communicates delivered business value, release outcomes, and key updates to stakeholders across the organization.

Required Qualifications

• Demonstrated experience serving as a Product Owner within an Agile environment
• Strong business analysis capabilities, including requirements elicitation, documentation, and stakeholder alignment
• Technical aptitude supporting backend platforms, enterprise systems, or complex data-driven solutions
• Experience managing multiple products, initiatives, or concurrent workstreams
• Excellent written and verbal communication skills, with the ability to operate effectively within Agile and Scrum frameworks
• Proficiency with Jira, Confluence, Change Navigator, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
• Advanced communication skills, including the ability to interpret complex technical discussions and translate them into clear, business-focused documentation and presentations
• Experience with Change@PNC methodology requirements, including Change Navigator administration, project lifecycle awareness, development of high-quality business requirements and acceptance criteria in Jira, and familiarity with 1LOD and 2LOD risk management engagement practices

Preferred Skills and Experience

• Strong technical acumen, including familiarity with API integrations, batch file ingestion, and Kafka data services
• Familiarity with customer data management principles and data quality practices
• Ability to present technical requirements effectively to audiences ranging from business leaders to technology design and development teams
• Demonstrated confidence in addressing live technical and business process questions, with the judgment to provide accurate responses or coordinate appropriate follow-up
• Exceptional organizational skills and proven ability to support multiple Agile teams simultaneouslyPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Owns the vision and the definition of the product. Serves as the voice of the customer. Provides guidance to concentrate the Scrum Team(s) effort on correct priorities based on business value.
• Defines and conveys the vision to the team(s) in order to address client requirements to meet business objectives.
• Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.
• Works in partnership with the Scrum Master(s) to ensure items are worked on in accordance with the product backlog. Serves as the primary point of contact for questions from the team(s).
• Accepts delivery of working product from the Scrum Teams(s). Reviews and validates Scrum Team(s) working product. Socializes the delivery of business value and outcomes of the iteration to various stakeholders.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licencures needed to be successful in this position.

Preferred Skills

Accountability, Customer Solutions, Data Visualization, Prioritization, Scrum, User Experience (UX) Design

Competencies

Agile Development, Business Acumen, Design Thinking, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Matrix Management, Organizational Leadership, Planning and Organizing, Solutions Development

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $75,000.00 – $125,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/30/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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