Customer Champion — Fast & Fresh Clerk

Hyvee.io; Wyoming; On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Wyoming seeks a Fast & Fresh Clerk to provide prompt, friendly customer service, operate the cash register, and help maintain store cleanliness.

You will greet customers, assist with product location, scan items, handle cash and coupons, and work with teammates to ensure a smooth shopping experience. This role emphasizes reliability, sanitation, and safety in a fast-paced environment.

Qualifications

• Must have strong customer-service orientation and ability to handle multiple tasks while maintaining a friendly demeanor.
• Ability to communicate clearly and work well with customers and team members.
• Teamwork and adaptability in a fast-paced retail environment.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to products, placing orders, loading or unloading heavy items, and passing along customer requests to improve the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, reports improper cash levels in cash drawer.
• Redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and discounts, and counts back change and issues receipts.
• Places merchandise in bags or boxes and hands packages to customers.
• Assists with inventory of the department.
• Receives and checks in delivered merchandise and stocks displays/shelves.
• Maintains sanitation, cleans and maintains work areas including registers, restrooms, break room, backroom; sweeps and mops floors.

Skills

Customer service

Communication

Team player

Tools

Cash register

Computer

Box cutter

Knives

Pallet jacks

Job description

Hy-Vee in Wyoming seeks a Fast & Fresh Clerk to provide prompt, friendly customer service, operate the cash register, and help maintain store cleanliness.

You will greet customers, assist with product location, scan items, handle cash and coupons, and work with teammates to ensure a smooth shopping experience. This role emphasizes reliability, sanitation, and safety in a fast-paced environment.