Customer-Centric Teller & Banking Services Pro

Regent-Bank; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Regent Bank in Springfield is seeking a Teller to perform routine branch and customer service duties, handling deposits, payments, cash checks, and withdrawals while promoting bank products. You will balance cash drawers, maintain accuracy, process new accounts, and use banking software to generate reports, with emphasis on compliance and security.

The ideal candidate has a high school diploma and 1 year banking experience preferred, enjoys working with customers, and can thrive under deadlines

Qualifications

• High School Diploma or equivalent.
• One year of consumer banking experience preferred.
• Knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
• Strong verbal and written communication skills.
• Detail-oriented and able to work under pressure of deadlines.
• All candidates must complete a pre-employment background, credit, and drug screening.

Responsibilities

• Assist customers with processing transactions, including deposits, withdrawals, and payments, resolving complaints or account discrepancies, and answering questions.
• Inform customers about bank products and services
• Complete new account openings, maintenance, and servicing accounts
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Responsible for balancing vault and coin machine
• Packing cash and rolling coin to be stored in drawers or bank vaults.
• Keeping a clean, organized work area and professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Deliver exceptional customer service in person and over the phone
• Adhere to the core values of the bank
• Follow all bank financial and security regulations/procedures, including completing required compliance training.
• Maintain necessary logs and reports for compliance.
• Other duties as assigned.

Skills

Strong communication

Detail-oriented

Team/customer service

Work under deadlines

Education

High School Diploma

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Regent Bank in Springfield is seeking a Teller to perform routine branch and customer service duties, handling deposits, payments, cash checks, and withdrawals while promoting bank products. You will balance cash drawers, maintain accuracy, process new accounts, and use banking software to generate reports, with emphasis on compliance and security.

The ideal candidate has a high school diploma and 1 year banking experience preferred, enjoys working with customers, and can thrive under deadlines