Customer-Centric Sales Associate & Visual Merchandiser

Dollar General; Shelbyville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General in Shelbyville, TN is seeking a Store Customer Service Associate to greet customers, locate items, and operate the cash register. You will help maintain planograms and merchandising while stocking and restocking merchandise to maximize sales and curb loss.

The role emphasizes teamwork and protecting company assets. The position requires good communication, basic math, and the ability to follow safety policies in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise; move to sales floor or stock room.
• Build and rotate merchandise displays per plan-o-gram guidance.
• Assist customers in locating merchandise and answer questions.
• Operate cash register; itemize and total purchases; bag items and give change.
• Assist with ordering merchandise using handheld scanners as needed.
• Keep store clean: floors, restrooms, stockroom; help with trash and recycling.
• Greet customers and comply with company policies and procedures.

Skills

Interpersonal skills

Safety policies

Plan-o-gram guidance

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent preferred

Tools

IBM cash register functions

Job description

Dollar General in Shelbyville, TN is seeking a Store Customer Service Associate to greet customers, locate items, and operate the cash register. You will help maintain planograms and merchandising while stocking and restocking merchandise to maximize sales and curb loss.

The role emphasizes teamwork and protecting company assets. The position requires good communication, basic math, and the ability to follow safety policies in a fast-paced retail environment.