Customer-Centric Retail Sales Associate

Yesway, Inc.; Marshalltown (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail firm located in Marshalltown, Iowa, is seeking a candidate to ensure excellent hospitality and service in the store. Responsibilities include resolving customer complaints, processing sales transactions, maintaining product placement, and preparing cooked foods. The ideal applicant will handle physical demands such as lifting merchandise up to 60 lbs. This role necessitates strong customer service skills and adherence to company standards.

Qualifications

• Successful completion of required certification testing upon employment.

Responsibilities

• Ensure hospitality for guests by implementing store standards.
• Resolve customer complaints and concerns timely.
• Ensure proper merchandise placement, pricing, and stocking.
• Process sales transactions using appropriate equipment.
• Prepare cooked foods as directed by management.
• Maintain cleanliness of shelves, counters, floors, and equipment.
• Stock merchandise and maintain soft drink supply.

Job description

A retail firm located in Marshalltown, Iowa, is seeking a candidate to ensure excellent hospitality and service in the store. Responsibilities include resolving customer complaints, processing sales transactions, maintaining product placement, and preparing cooked foods. The ideal applicant will handle physical demands such as lifting merchandise up to 60 lbs. This role necessitates strong customer service skills and adherence to company standards.