Customer-Centric Retail Sales Associate

R301US Hibbett Retail, Inc.; Evansville (IN); On-site; USD 10,000 - 15,000; Part time

Job summary

Hibbett Retail, Inc. in Evansville, IN (Eastland Mall) is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable about our merchandise and represent the brand with a positive, professional attitude in a fast-paced retail environment.

You will assist customers, promote services, help with store operations, and participate in team trainings. The role requires initiative, attention to detail, and strong communication to help customers find

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills; ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without direction.
• Strong attention to detail and ability to handle multiple tasks with precision.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Self-motivation

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Evansville, IN (Eastland Mall) is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable about our merchandise and represent the brand with a positive, professional attitude in a fast-paced retail environment.

You will assist customers, promote services, help with store operations, and participate in team trainings. The role requires initiative, attention to detail, and strong communication to help customers find