Customer-Centric Fashion Sales Associate — Perks & Growth

Pacific Sunwear Stores LLC; Franklin (TN); On-site; USD 12,000 - 16,000; Part time

Benefits offered by this job

Referral incentive program

Associate discount 30-50%

401K employer match

Employee perks

Job summary

PacSun in Franklin, TN is seeking a Sales Associate to deliver an engaging customer experience and drive fashion-focused service. You will work in a fast-paced environment, supporting product knowledge and brand standards while assisting customers and maintaining a welcoming store atmosphere.

You will contribute to achieving sales targets, participate in store initiatives, and help execute promotions and visual standards. This role offers part-time hours and discount benefits.

Qualifications

• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Delivers an engaging, positive and authentic customer experience with all customers.
• Focuses on full-price selling while maintaining awareness of product value and promotions.
• Handles customer situations in compliance with policy and procedures, attempts to \"solve for yes\" and partners with the leadership when dealing with escalated issues.
• Completes all assigned tasks in a timely and efficient manner.
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team.
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience.
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program.
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline.
• Shares feedback from customers with the leadership team to improve the overall customer experience.
• Actively participates in all company and store contests and events.
• Stays current on all financial goals and priorities.
• Support the leadership team in achieving all sales and operational goals.
• Supports and executes all digital sales strategies including ship from store and BOPIS within the store.

Skills

Customer service

Communication skills

Math skills

Computer skills

Education

High School Diploma or equivalent

Tools

POS system

Job description

PacSun in Franklin, TN is seeking a Sales Associate to deliver an engaging customer experience and drive fashion-focused service. You will work in a fast-paced environment, supporting product knowledge and brand standards while assisting customers and maintaining a welcoming store atmosphere.

You will contribute to achieving sales targets, participate in store initiatives, and help execute promotions and visual standards. This role offers part-time hours and discount benefits.