Customer-Centric Fashion Sales Associate

KnitWell Group; Norwalk (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Merchandise discounts

401(k) plan

Professional development

Discounts at sister brands

Community impact programs

Job summary

Soma, located at The SoNo Collection in Norwalk, CT, is seeking a Sales Associate to welcome customers and provide personalized service in a storefront that emphasizes hospitality. You will help build authentic connections, guide customers through products, and participate in omnichannel shopping to enhance the customer journey.

The role requires passion for fashion, flexible availability (nights, weekends, holidays), and a collaborative mindset.

Qualifications

• Passion for brand, fashion, and empowering confidence.
• Flexible availability including nights, weekends, and holidays.
• Team player mindset with ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Interpersonal skills

Communications skills

Teamwork

Flexible availability

Job description

Soma, located at The SoNo Collection in Norwalk, CT, is seeking a Sales Associate to welcome customers and provide personalized service in a storefront that emphasizes hospitality. You will help build authentic connections, guide customers through products, and participate in omnichannel shopping to enhance the customer journey.

The role requires passion for fashion, flexible availability (nights, weekends, holidays), and a collaborative mindset.