Customer-Centric Fashion Sales Associate

Soma; Los Angeles (CA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

Soma is seeking a Sales Associate in Sherman Oaks, CA, to welcome customers and provide personalized service in a fashion-forward, hospitality-driven environment. You will engage shoppers, share product knowledge, and contribute to a seamless omnichannel experience across in-store and digital touchpoints.

Ideal candidates bring passion for fashion and customer care, flexible availability including nights and weekends, and a proactive, team-oriented mindset.

Qualifications

• Passion for brand and fashion.
• Strong customer service and communication skills.
• Ability to engage customers and understand needs.

Responsibilities

• Deliver a customer-centered experience reflecting Soma's hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about Soma loyalty programs and benefits.
• Contribute to overall store performance by meeting personal goals.
• Assist with merchandising, replenishment, and store organization.
• Maintain a visually inspiring store environment aligned with brand standards.
• Collaborate with team to promote a positive work environment.

Skills

Customer service

Interpersonal skills

Communication

Job description

Soma is seeking a Sales Associate in Sherman Oaks, CA, to welcome customers and provide personalized service in a fashion-forward, hospitality-driven environment. You will engage shoppers, share product knowledge, and contribute to a seamless omnichannel experience across in-store and digital touchpoints.

Ideal candidates bring passion for fashion and customer care, flexible availability including nights and weekends, and a proactive, team-oriented mindset.