Customer-Centric Banking Advisor

Woodforest National Bank; Douglasville (GA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) ESOP Match

Paid Time Off

Medical Coverage

Well-being Program

Life Insurance

Job summary

Woodforest National Bank is seeking a Retail Banker to engage customers and expand banking relationships at our Georgia Douglasville location. You will receive training to effectively promote products and services that meet customer needs and drive satisfaction.

The role emphasizes sales and service excellence, with opportunities for advancement within a large, employee-owned bank that values community involvement and strong ESOP benefits.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & Customer Service

Interpersonal Communication

Banking Experience

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker to engage customers and expand banking relationships at our Georgia Douglasville location. You will receive training to effectively promote products and services that meet customer needs and drive satisfaction.

The role emphasizes sales and service excellence, with opportunities for advancement within a large, employee-owned bank that values community involvement and strong ESOP benefits.