Customer Care Specialist — Phone & In‑Person Orders

Domino's; Melbourne (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Melbourne, FL is seeking a Customer Service Rep to be the first point of contact for phone and carryout orders. This full-time role involves taking telephone orders, helping customers in-store, and coordinating food preparation and pickup.

The position requires good communication, basic math for making change, and the ability to stand for long periods. You will work in a fast-paced, customer-facing environment focused on friendly service.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product
• Clean equipment and facility as requested.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to do basic math skills (accurately give change)
• Have an outgoing personality with customers; first contact for phone and carryout customers in a friendly, professional manner.
• Enter orders using a computer keyboard or touch screen monitor.

Job description

Domino's in Melbourne, FL is seeking a Customer Service Rep to be the first point of contact for phone and carryout orders. This full-time role involves taking telephone orders, helping customers in-store, and coordinating food preparation and pickup.

The position requires good communication, basic math for making change, and the ability to stand for long periods. You will work in a fast-paced, customer-facing environment focused on friendly service.