Customer Care Specialist — Loan Processing & Collections

LoanMax Title Loans; Mitchellville (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid holidays

Vacations

Retention bonus

Paid time off

Paid on-site training

Competitive salaries

Job summary

LoanMax Title Loans is seeking a Customer Service Representative for our Des Moines, IA location. This full-time, entry-level role offers a stable schedule (Mon-Fri 10am-6pm, Sat 9am-2pm, Sundays closed) with weekly pay and on-site training.

Ideal candidates are motivated, dependable, and eager to begin a career serving customers with efficiency and integrity. Responsibilities include providing superior customer service, processing loans, handling cash, and making collection calls.

Qualifications

• Must be at least 18 years old.
• Must be able to work full time.
• High school degree or equivalent.
• Basic computer and data entry experience.
• Collections experience preferred.
• Criminal background check.
• Consumer credit check.
• Drug screen.

Responsibilities

• Provide superior customer service.
• Loan processing.
• Cash handling.
• Collection calls.

Skills

Customer service

Data entry

Cash handling

Collections experience

Education

High school degree or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative for our Des Moines, IA location. This full-time, entry-level role offers a stable schedule (Mon-Fri 10am-6pm, Sat 9am-2pm, Sundays closed) with weekly pay and on-site training.

Ideal candidates are motivated, dependable, and eager to begin a career serving customers with efficiency and integrity. Responsibilities include providing superior customer service, processing loans, handling cash, and making collection calls.