Customer Care Specialist — Flexible Hours & Fast Checkout

Walgreens; Gatlinburg (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens in Gatlinburg, TN is seeking a team member to deliver a distinctive customer experience across checkout, product assistance, and service areas. You will greet customers, answer questions, and help shoppers find items while ensuring fast, friendly service at the register and in-store areas.

The role emphasizes cash handling, stock replenishment, merchandising, and adherence to company policies. Prior retail experience is preferred, along with flexibility to work evenings and weekends;

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment is preferred.
• Prior Walgreens experience is preferred.

Responsibilities

• Engages customers and patients by greeting them and assisting with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Registers sales on assigned cash register and handles payments, returns, and exchanges.
• Keeps counters and shelves clean and well merchandised; checks in and prices merchandise.
• Assists with photo area services and web-pickup orders.
• Implements asset protection procedures and adheres to company policies.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

Cash handling

English proficiency

Tools

POS system

Job description

Walgreens in Gatlinburg, TN is seeking a team member to deliver a distinctive customer experience across checkout, product assistance, and service areas. You will greet customers, answer questions, and help shoppers find items while ensuring fast, friendly service at the register and in-store areas.

The role emphasizes cash handling, stock replenishment, merchandising, and adherence to company policies. Prior retail experience is preferred, along with flexibility to work evenings and weekends;