Customer Care Specialist – Financial Services (Training)

Security Finance Corporation; Macon (MO); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Top-of-the-line training

Excellent benefits package

Monthly bonus potential

Community service

Growth opportunities

Job summary

Security Finance Corporation is seeking a customer-focused team member in Macon, MO, to greet customers, answer questions, and assist with financial needs in person and by phone.

No prior finance experience is required; you’ll receive paid on-the-job training and growth opportunities while working in an open office environment. You will help customers with loans and tax-related tasks and contribute to a welcoming branch culture.

Qualifications

• Customer service experience preferred.
• No prior finance experience required – training provided.
• Office environment experience or comfort with a front-desk role preferred.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Customer service

Phone support

Communication

Tools

Loan processing software

Job description

Security Finance Corporation is seeking a customer-focused team member in Macon, MO, to greet customers, answer questions, and assist with financial needs in person and by phone.

No prior finance experience is required; you’ll receive paid on-the-job training and growth opportunities while working in an open office environment. You will help customers with loans and tax-related tasks and contribute to a welcoming branch culture.