Customer Care Consultant (Part-Time) Sahara

Jushi; Las Vegas (NV); Presencial; USD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life

Short-and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Descripción de la vacante

Jushi Holdings Inc. in Las Vegas, NV is hiring a Customer Care Consultant to deliver exceptional service to patrons and patients while educating clients about products.

This role requires strong communication, multitasking on the phone, and adherence to safety and regulatory policies. The company offers a range of benefits and a collaborative team environment in a fast-growing cannabis sector.

Formación

• HS diploma or GED is required.
• Associates or Bachelor's degree preferred.
• Excellent computer, language and reasoning skills.
• Bilingual Spanish preferred.
• Excellent multitasking skills on the phone.
• Occasional local travel may be required.

Responsabilidades

• Provide outstanding customer service to patrons and patients by answering questions or directing them to the right resource.
• Lead tours of the sales floor and make product recommendations based on research.
• Explain benefits, discounts, promotions and encourage memberships.
• Maintain knowledge of safety, health policies and regulatory compliance.
• Operate POS system and cash drawer; work as part of a team to meet goals.

Conocimientos

Customer service

Phone support

Multitasking

Bilingual Spanish

Computer literacy

Educación

High School diploma or GED

Associate degree

Bachelor's degree

Descripción del empleo

Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.

WHAT YOU WILL DO

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred

• Excellent computer, language and reasoning skills
• Bilingual in Spanish preferred
• Excellent multi-tasking skills over the phone
• Occasionally requires local travel, as needed

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

• Medical
• Dental
• Vision
• Life
• Short-and Long-Term Disability
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays
• 401(k)

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.