Customer Care Associate Trainee

ADP, Inc.; Bozeman (MT); On-site; USD 19,000 - 22,000; Full time

Job summary

First Montana Bank in Bozeman, MT,is seeking a Customer Care Associate Trainee for a full-time 40 hour/week role. You will process customer transactions, answer calls, and assist with account inquiries while promoting bank products within CARE guidelines.

A High School diploma or GED is required; 3–6 months banking or related experience is preferred. Training and growth opportunities are emphasized; no Saturdays.

Qualifications

• High School diploma or GED required.
• 3–6 months banking or related experience required; 1–2 years preferred.
• Cash handling and customer service experience required.

Responsibilities

• Process customer paying and receiving transactions accurately and courteously.
• Answer telephone and assist customers with inquiries regarding their accounts.
• Present and cross-sell the Bank's financial products and services according to the CARE program.
• Operate within the Bank's policies, procedures, and regulations.

Skills

Cash handling

Customer service

Communication

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Care Associate Trainee

Full Time Bozeman, MT, US

3 days ago Requisition ID: 1088

Salary Range: $19.00 To $22.00 Annually

First Montana Bank is seeking an ambitious and energetic applicant who is looking for a professional career opportunity as a 40 hour/week Bank Teller/New Accounts Representative in Bozeman, MT. This position is responsible for accurate and courteous processing of customer paying and receiving transactions, answering the telephone, assisting customers with inquiries regarding their accounts, and for other customer services that contribute to favorable customer relations and efficient operations. This position is also responsible for presenting and cross selling the Bank's financial products and services, utilizing the principles of the CARE customer service program, and operating within the policies, procedures, and guidelines established by the Bank, as well as all applicable laws and regulations. Position responsibilities may include assisting with consumer loan applications. Training and career growth are a huge part of this position and will allow you to discover new and exciting opportunities in the world of banking. No Saturdays!

A High School diploma or GED is required. A minimum of 3-6 months of banking or related experience is required, although 1-2 years of banking experience is preferred. Cash handling and customer service experience are a must.

First Montana Bank offers competitive wages, an extensive benefits package for eligible employees including, but not limited to:

• Flexible health coverage options (medical/dental/vision)
• Employer contribution to qualifying Health Savings Accounts
• Employee Assistance Program (EAP)
• Life and AD&D insurance
• 401k retirement plan with generous company match
• Paid vacation/sick days, paid holidays
• Discounted banking products and services

First Montana Bank is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.