Customer Business Development Manager, D2C Dietary Supplements - West Coast

dsm-firmenich; Oregon; Hybrid; USD 132,000 - 150,000; Full time

Job summary

DSM-Firmenich AG in the United States (West Coast remote) is seeking a Customer Business Development Manager for the North America region. You will identify and engage emerging dietary supplement brands, build strong relationships with founders and partners, and develop a robust pipeline of opportunities to drive regional growth.

You will collaborate with cross-functional teams to move projects toward commercialization, leveraging DSM-Firmenich ingredients and expertise to create value for

Qualifications

• Minimum 5 years of experience in business development, innovation, marketing, technical sales, or commercial roles within dietary supplements, nutrition, ingredients, food, or related industries.
• Knowledge of dietary supplement market trends, innovation processes, and commercialization pathways.
• Collaborative mindset with the ability to build relationships across customers, partners, and internal teams.

Responsibilities

• Identify and engage emerging dietary supplement brands across North America, with a focus on high-growth and entrepreneurial businesses.
• Build trusted relationships with founders, innovation leaders, marketing teams, R&D stakeholders, consultants, and manufacturing partners.
• Create and develop a pipeline of qualified innovation opportunities aligned with regional growth priorities.
• Lead customer innovation discussions and connect brands with dsm-firmenich ingredients, solutions, and technical expertise.
• Collaborate across technical, regulatory, marketing, application, and commercial teams to advance projects toward commercialization.
• Strengthen dsm-firmenich presence within the dietary supplement ecosystem through partnerships with consultants, formulation houses, incubators, accelerators, and manufacturing partners.

Skills

Business development

Innovation

Marketing

Technical sales

Digital commerce

Education

Bachelor’s degree in Business, Marketing, Nutrition, Food Science, Life Sciences, or a related field

Job description

Customer Business Development Manager, D2C – Dietary Supplements, North America

Location: US Remote West Coast

Ready to help shape the future of dietary supplements? As Customer Business Development Manager, you’ll build relationships with emerging brands, founders, innovators, and ecosystem partners across North America to create new opportunities for growth. Come connect customer ambitions with dsm-firmenich science, innovation, and expertise, helping bring new products from concept to commercialization.

Key responsibilities:

• Identify and engage emerging dietary supplement brands across North America, with a focus on high-growth and entrepreneurial businesses.
• Build trusted relationships with founders, innovation leaders, marketing teams, R&D stakeholders, consultants, and manufacturing partners.
• Create and develop a pipeline of qualified innovation opportunities aligned with regional growth priorities.
• Lead customer innovation discussions and connect brands with dsm-firmenich ingredients, solutions, and technical expertise.
• Collaborate across technical, regulatory, marketing, application, and commercial teams to advance projects toward commercialization.
• Strengthen dsm-firmenich presence within the dietary supplement ecosystem through partnerships with consultants, formulation houses, incubators, accelerators, and manufacturing partners.

The salary scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. Salary $132,000 - $150,000.

We bring:

• A chance to shape the future of health and nutrition by supporting innovative dietary supplement brands.
• The opportunity to work at the intersection of science, creativity, and customer innovation.
• Unique career paths across health, nutrition and beauty, with opportunities to grow your expertise and expand your impact.
• A culture that lifts you up through collaboration, shared success, and supportive colleagues.
• Exposure to a broad network of customers, innovators, entrepreneurs, and industry partners across North America.
• A community where your voice matters and your ideas help create meaningful outcomes for customers and consumers.

You bring:

• Minimum 5 years of experience in business development, innovation, marketing, technical sales, or commercial roles within dietary supplements, nutrition, ingredients, food, or related industries.
• Proven ability to identify, develop, and advance new business opportunities and an interest in new brands and digital commerce
• Knowledge of dietary supplement market trends, innovation processes, and commercialization pathways.
• A collaborative mindset with the ability to build relationships across customers, partners, and internal teams.
• Curiosity, accountability, and a passion for creating value through innovation and customer partnership.
• Bachelor’s degree in Business, Marketing, Nutrition, Food Science, Life Sciences, or a related field required.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.