Customer and Equipment Technician

The Harding Group; Fitchburg (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and holidays

Travel time and expense reimbursement

401k with available match

Job summary

The Harding Group, located in Fitchburg, Wisconsin, is seeking a skilled customer and equipment technician. This role involves ensuring customer satisfaction and servicing disinfection equipment including installation, maintenance, and troubleshooting. Ideal candidates should have a technical degree or equivalent experience, be detail-oriented, and ready to travel up to 50% nationally and internationally.

Benefits include health insurance, paid vacation, travel reimbursement, and a 401k plan. Salary is negotiable based on qualifications.

Qualifications

• Minimum qualifications include a technical college degree or comparable experience in electronics or industrial maintenance.
• Experience with automation equipment and software is required.
• Valid driver's license and ability to travel up to 50% are necessary.

Responsibilities

• Maintain customer relations and service for disinfection equipment.
• Assist with product installation and standard maintenance service.
• Support customers remotely and on-site as necessary.

Skills

Customer relations

Electrical/mechanical troubleshooting

Detail-oriented

Installation of disinfection equipment

Education

Technical college degree in electronics or industrial maintenance

Job description

At Bioionix, we are an industry leader in the electrochemical field for food safety and water disinfection. While this entails maintaining the food safety of products such as cheese, meat, and seafood, it also depends on the maintenance and service of Bioionix equipment.

Job Description

Bioionix a Fitchburg, Wisconsin based company is seeking a customer and equipment technician. As a customer & equipment Technician, you will be responsible for the customer relations and service of the disinfection equipment. This includes customer relations, product installation, standard maintenance service, electrical/mechanical troubleshooting, and/or assisting in product improvements. Technician(s) must be hardworking and resourceful to support Bioionix customers in the field and from office. It is important that technician(s) be comfortable with supporting customers remotely and traveling on-site as necessary.

Qualifications

Minimum qualifications include a technical college degree, or comparable experience, in electronics, or industrial maintenance. Experience or background in automation equipment and software. Ability to have a valid driver’s license and maintain it and the ability to travel up to 50% is a must both nationally and internationally. A strong attention to detail and pride of workmanship and customer relations are also necessary.

Additional Information

Salary is negotiable depending on qualifications.

Benefits include:

• Health insurance
• Paid vacation and holidays
• Travel time and expense reimbursement
• 401k with available match

For further details about the customer and equipment technician please contact Marc Harding at 715-828-6828.

All your information will be kept confidential according to EEO guidelines.