CUSTOMER AMBASSADOR (FULL TIME)

Bon Appétit Management Company; Boston (MA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Commuter Benefits

Identity Theft Protection

Job summary

Bon Appétit Management Company is hiring immediately for full-time Customer Ambassador positions at 200 Seaport Boulevard, Boston, MA 02210. Online applications are accepted only.

Shifts include 6:00 AM to 3:00 PM, 9:00 AM to 5:30 PM, or 10:00 AM to 6:00 PM; details provided at interview. Associates greet guests, offer samples, participate in guest-facing marketing and wellness programs, and relay customer concerns to supervisors.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Responsibilities

• Greets every customer and interacts to ensure a high level of hospitality.
• Greets team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Explains daily menu items accurately to customers.
• Assists in selling by communicating effectively and aiding in decision-making.
• Displays foods attractively and maintains merchandising standards.
• Performs other duties as assigned.

Skills

Customer service

Job description

• We are hiring immediately for full time CUSTOMER AMBASSADOR positions.
• Location: 200 Seaport Boulevard, Boston, MA 02210. Note: online applications accepted only.
• Schedule: Full time; Monday through Friday, 6:00 AM to 3:00 PM, 9:00 AM to 5:30 PM, or 10:00 AM to 6:00 PM. More details upon interview.
• Requirement: Previous customer service experience is preferred. Willing to train!
• Pay Range: $20.00 per hour to $22.50 per hour.
• Internal Employee Referral Bonus Available

Bon Appetit

• We are hiring immediately for full time CUSTOMER AMBASSADOR positions.
• Location: 200 Seaport Boulevard, Boston, MA 02210. Note: online applications accepted only.
• Schedule: Full time; Monday through Friday, 6:00 AM to 3:00 PM, 9:00 AM to 5:30 PM, or 10:00 AM to 6:00 PM. More details upon interview.
• Requirement: Previous customer service experience is preferred. Willing to train!
• Pay Range: $20.00 per hour to $22.50 per hour.
• Internal Employee Referral Bonus Available

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage‑free eggs. We cook everything from scratch using fresh, local ingredients.

Learn more about careers with Bon Appétit: http://www.bamco.com/careers/

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Associates at Bon Appétit are offered many fantastic benefits.

Full‑time and part‑time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full‑time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug‑free workplace.