CUSTOMER AMBASSADOR (FULL TIME)

Compass Group USA; Auburn (AL); On-site; USD 19,286 - 31,684; Full time

Benefits offered by this job

Willing to train

Internal Employee Referral Bonus

Job summary

Compass Group USA in Auburn, Alabama is hiring for a full-time Customer Ambassador to greet guests, share samples, and support guest-facing marketing and wellness programs in a hospitality-focused environment. You will engage with customers daily, explain menu items, assist in selling, and help maintain attractive displays.

Previous customer service and food service experience are preferred, with training provided.

Qualifications

• Previous customer service experience preferred.
• Previous food service experience preferred.

Responsibilities

• Greet customers and ensure a high level of hospitality.
• Greet team members and ensure they have what they need to be successful.
• Relate customer concerns to supervisors for resolution.
• Ensure marketing, wellness and culinary programs are current and in place.
• Lead weekly promotions and programs for guests.
• Share best practices and recognize co-workers.
• Explain daily menu items clearly to customers.
• Assist in selling by communicating effectively with customers.
• Ensure display foods are merchandised attractively and served neatly.
• Perform other duties as assigned.

Skills

Customer service

Food service

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for full timeCUSTOMER AMBASSADOR positions.
• Location: Auburn Athletics - 702 Biggio Drive, Auburn, AL 36849. Note: online applications accepted only.
• Schedule: Full time schedule. Days and hours may vary, based on business needs. Further details upon interview.
• Requirement: Previous customer service and food service experience preferred.
• Perks: Willing to train!
  *Internal Employee Referral Bonus Available
• Pay Range: $18.00per hour to$23.00 per hour.

Free meals, uniforms and laundering service available at select locations.

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Associates at FLIK are offered many fantastic benefits.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.