Customer Advocate

ImageFIRST; Denver (CO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Customer Advocate to enhance client relationships and drive sales. This role involves managing customer interactions, optimizing routes, and ensuring high service standards. Join a collaborative environment that values respect and honesty, while contributing to a company recognized for its commitment to patient satisfaction. With a strong focus on employee well-being, this position offers competitive benefits and a supportive culture. If you are passionate about service and sales, this opportunity is perfect for you.

Benefits

Weekly Pay

Medical/Dental/Vision Insurance

401k

Paid Time Off

Tuition Reimbursement

Referral Program

Collaborative Environment

Qualifications

• 3+ years in sales or route sales roles.
• Valid Driver’s License with excellent driving record.

Responsibilities

• Build and maintain strong customer relationships through service.
• Manage product inventories and optimize route efficiency.

Skills

Sales Experience

Customer Relationship Management

Route Optimization

Product Inventory Management

Education

High School Diploma or equivalent

Job description

Join to apply for the Customer Advocate role at ImageFIRST.

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service.

Responsibilities & Qualifications

This is a route-based service-oriented position requiring the employee to establish, maintain, and build strong customer relationships through responsive and creative sales and service strategies. Responsibilities include supporting company values, managing customer relationships, optimizing route efficiency, increasing sales, managing product inventories, and handling paperwork and truck maintenance.

Minimum Qualifications:

• Minimum of 3 years of experience within sales or a route sales role
• Ability to lift 25 pounds frequently
• Ability to drive a commercial motor vehicle for up to 10 hours daily
• High School Diploma or equivalent
• Valid Driver’s License and excellent driving record

Company Values & Benefits

• Respect, Remarkability, Safety, Honesty
• Weekly pay, Medical/Dental/Vision, 401k, Paid Time Off, Tuition Reimbursement, Referral Program, Great culture, Collaborative environment

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to any protected characteristic.